All FAQs

How do I prepare for the webinar?

We usually open the webinar 3-5 minutes prior to start time (see webinar invite) so you can check your audio settings and make sure everything is working properly on your end. The host will welcome everyone and ask you to introduce yourself and share where you’re joining from in the text-based chat. Participation in the chat is optional.

The actual webinar program usually gets rolling five minutes after the start time. This is also when the recording starts if you watch the video afterward.

No one can hear you or see you during the webinar. The only people who are visible and can be heard during the webinar are the instructor and host.

Audio Settings:
If you’re unable to hear any sound during the webinar, please look at the bottom left of your Zoom window for Audio Settings, and click the small arrow to check your settings.

Getting familiar with the Zoom software

There are several ways to interact with the presenter and other students during the webinar:

*Live chat

*Formal Q & A window

Live Chat:
The live chat is where you can exchange messages in real time with other students attending the webinar, as well as the instructor and host. Usually your chat visibility defaults to just the presenter/panelists. If you want everyone attending to see your chat message (and most people do), then you need to select “everyone” or “all panelists and attendees” in the chat window.

How to banish the chat:
We encourage you to make use of the live chat throughout the webinar because it’s one of the great benefits of joining the live event. However, some find the chat distracting and would like to turn it off. As of today, Zoom doesn’t allow students to disable the chat, but there is a way to effectively “banish” it if you do not want to see it:

  1. Click the Chat icon at the bottom of the Zoom window
  2. When the Chat appears on the side of your window, click the small arrow icon and select Pop Out, which separates the Chat into its own free-floating window
  3. Then, using your cursor, drag the Chat off the side or bottom of your screen

Formal Q & A:

All webinars include time for Q & A with the presenter. This will be included in the recording.